public body

Financial Services and Pensions Ombudsman (FSPO)

FOI Requests — 85 records

Note: Not all FOI requests have a specified time period, and therefore not all requests appear in this chart.

  • Received 17 February 2026
    Decided 18 March 2026
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 18 February 2026
    Decided 6 March 2026
    Part-Granted
    Request Reference —
    Requester Type Journalist
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 6 February 2026
    Decided 17 February 2026
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 16 January 2026
    Decided 13 February 2026
    Part-Granted
    Request Reference —
    Requester Type Journalist
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 29 January 2026
    Decided 10 February 2026
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 20 January 2026
    Decided 6 February 2026
    Handled outside of FOI
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 7 January 2026
    Decided 5 February 2026
    Part-Granted
    Request Reference —
    Requester Type Journalist
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 17 November 2025
    Decided 11 December 2025
    Part-Granted
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 4 November 2025
    Decided 2 December 2025
    Part-Granted
    Request Reference —
    Requester Type Journalist
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 25 September 2025
    Decided 14 October 2025
    Refused
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 18 August 2025
    Decided 12 September 2025
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 22 July 2025
    Decided 30 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 17 July 2025
    Decided 22 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 21 July 2025
    Decided 22 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 22 July 2025
    Decided 22 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 16 July 2025
    Decided 21 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 17 July 2025
    Decided 21 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 15 July 2025
    Decided 17 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 16 July 2025
    Decided 17 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 14 July 2025
    Decided 16 July 2025
    Handled outside of FOI
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 13 May 2025
    Decided 10 June 2025
    Part-Granted
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 7 May 2025
    Decided 4 June 2025
    Part-Granted
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 19 March 2025
    Decided 14 April 2025
    Part-Granted
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 4 March 2025
    Decided 1 April 2025
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 25 November 2024
    Decided 5 December 2024
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 30 May 2024
    Decided 26 June 2024
    Refused
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 15 April 2024
    Decided 1 May 2024
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 14 March 2024
    Decided 5 April 2024
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 1 March 2024
    Decided 21 March 2024
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 12 February 2024
    Decided 13 March 2024
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 28 February 2024
    Decided 7 March 2024
    Granted
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 13 February 2024
    Decided 28 February 2024
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 10 November 2023
    Decided 12 December 2023
    Granted
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 30 October 2023
    Decided 21 November 2023
    Refused
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 9 October 2023
    Decided 17 October 2023
    Refused
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 21 August 2023
    Decided 12 September 2023
    Granted
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 25 May 2023
    Decided 11 September 2023
    Refused
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 10 July 2023
    Decided 8 September 2023
    Granted
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 11 July 2023
    Decided 17 August 2023
    Refused
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 4 August 2023
    Decided 17 August 2023
    Granted
    Request Reference —
    Requester Type Client
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 23 July 2023
    Decided 9 August 2023
    Withdrawn
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 11 July 2023
    Decided 8 August 2023
    Withdrawn
    Request Reference —
    Requester Type Client
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 19 July 2023
    Decided 21 July 2023
    Withdrawn
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 8 June 2023
    Decided 21 July 2023
    Granted
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 1 February 2023
    Decided 10 March 2023
    Granted
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 6 January 2023
    Decided 26 January 2023
    Granted
    Request Reference —
    Requester Type Individual
    Financial Services and Pensions Ombudsman (FSPO)
  • Received 6 January 2023
    Decided 12 January 2023
    Granted
    Request Reference —
    Requester Type Business/Interest Group
    Financial Services and Pensions Ombudsman (FSPO)
  • Received —
    Decided 11 November 2022
    Granted
    Request Reference —
    Requester Type —
    Financial Services and Pensions Ombudsman (FSPO)

    Details of how many investigations and determinations the FSPO has made relating to the issue of vulnerability

  • Received —
    Decided 28 September 2022
    Refused
    Request Reference —
    Requester Type —
    Financial Services and Pensions Ombudsman (FSPO)

    Email contact details of contact liaison at a financial service provider

  • Received —
    Decided 19 July 2022
    Refused
    Request Reference —
    Requester Type —
    Financial Services and Pensions Ombudsman (FSPO)

    Security measures regarding CCTV